Return Policy

Last Updated: 05/01/2026

At Codesnap Technology Private Limited, we strive to ensure a smooth and hassle-free shopping experience for customers shopping on https://codesnapfashion.in/. Please read this Return Policy carefully before placing an order.

1. Eligibility for Returns

A return request may be accepted if:

  • The product received is damaged, defective, or incorrect

  • The request is raised within 7 days of delivery

  • The item is unused, unwashed, and in its original condition

  • Original tags, packaging, and invoice are intact

All returns are subject to verification and approval.

2. Non-Returnable Items

The following items are not eligible for return:

  • Innerwear

  • Products marked as “Non-Returnable”

  • Items purchased during clearance or final sale

  • Products damaged due to customer misuse, wear, or alteration

3. How to Request a Return

To initiate a return, please contact us with your Order ID and issue details:

📞 Phone: +91 7358677962
✉️ Email: Codesnapcards@gmail.com / info@codesnapfashion.in

Once your request is reviewed and approved, return shipping instructions will be shared.

4. Return Inspection & Approval

  • All returned items will undergo quality inspection

  • Approval or rejection will be communicated after inspection

  • Codesnap Technology Private Limited reserves the right to reject returns that do not meet policy conditions

5. Return Shipping Charges

  • Customers are responsible for return shipping charges

  • Return shipping will be free only if the return is due to:

    • Wrong product sent

    • Manufacturing defect

    • Damaged item received

6. Exchange Policy

  • Exchanges are allowed only for defective or incorrect products

  • Exchange requests are subject to product availability

  • If a replacement is unavailable, a refund will be processed as per our Refund Policy

7. Refund Timeline (After Return)

  • Approved refunds will be processed within 7–10 business days

  • Refunds are issued to the original mode of payment only

  • Shipping charges (if any) are non-refundable, unless the return is due to our error

8. Company Rights

Codesnap Technology Private Limited reserves the right to:

  • Reject returns that do not comply with this policy

  • Modify return conditions without prior notice

  • Take action in cases of excessive or fraudulent return requests

9. Grievance Redressal

For any return-related concerns or complaints, contact:

Authorized / Grievance Officer: RAJA MOHAMED (DIN)
Company: Codesnap Technology Private Limited

Address:
Ground Floor
No. 139 B Block
Point Care Street
Karamanikuppam
Puducherry – 605004

📞 Phone: +91 7358677962
✉️ Email: Codesnapcards@gmail.com / info@codesnapfashion.in
🕘 Working Hours: Monday – Friday (9:00 AM – 6:00 PM)

10. Policy Updates

This Return Policy may be updated periodically.
Any changes will be reflected on this page with a revised “Last Updated” date.